Frequently Asked Questions
1. What is Nova Bodysuits?
Nova Bodysuits is your trusted online destination for trendy women’s fashion in the USA, offering stylish and comfortable pieces designed to fit beautifully and boost confidence.
2. Where do you ship?
We currently ship within the United States only.
At this time, we do not offer international shipping.
3. How long does shipping take?
Order Cut-Off Time:
5:00 PM (Pacific Time – GMT-08:00)
Handling Time:
1–3 business days (Monday–Friday)
Transit Time:
Standard Shipping: 7–12 business days
Shipping Cost:
Standard Shipping – $4.99
Delivery times are estimates and may vary due to holidays, weather conditions, or carrier delays.
4. Which shipping carriers do you use?
We partner with trusted carriers, including:
- United States Postal Service (USPS)
- FedEx
- United Parcel Service (UPS)
- UniUni
Carrier selection may vary depending on destination and availability.
5. How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use the tracking link provided to monitor your shipment in real time.
6. Do you accept returns?
Yes. We offer a 30-day return policy on eligible items.
Items must be unworn, unused, and in original packaging with tags attached.
For complete details and instructions, please visit our Refund & Return Policy page.
7. When will I receive my refund?
Once we receive and inspect your return, we will notify you of the approval status.
If approved, refunds are issued to your original payment method within 5–10 business days.
Please allow additional time for your bank or payment provider to process the refund.
8. Are your products comfortable and safe to wear?
Yes. Our products are carefully selected with comfort, quality, and daily wear in mind. We prioritize fabrics and materials that provide a comfortable fit and dependable performance.
9. How can I contact your team?
You can contact us anytime via:
📧Business Email: support@novabodysuits.com
📞 Business Phone: +1 (315) 202-9675
Business Address: 1990 N California Blvd,
Walnut Creek, CA 94596, United States
📝 Or use the Contact Us form on our website.
We typically respond within 24 hours.